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This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

The course will start by identifying the three main categories of reversing accidents and the crucial role of the banksman.You'll learn about the role of management in preventing these types of accidents particularly using Safe systems of work and PPE. You'll get an overview of legislation that applies to banksman activities and also the rules that apply to drivers so they can work safely together. Finally the course covers vehicle safety checks and the hand signals used by banksmen.

This online fire safety training course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. The course provides candidates with a general understanding of basic fire awareness including what should be done in the event of a fire , how to prevent one occurring and the protocol of extinguishing a fire. This course can help to make a safer working environment for everyone in your workplace.

This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. It covers different types of abrasive wheel, safety in their use and how to identify the type of wheel.

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed.

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This course teaches practical time management techniques to help learners improve efficiency, manage workloads effectively, and perform better under pressure.

This course explores how Twitter can be used as part of a business marketing strategy to engage customers, attract new audiences, and build brand presence.

This course provides an overview of TikTok for business, including account setup, content creation, advertising strategies, and using analytics to improve campaign performance.

This course explains the principles of performance management and how effective goal setting, trust, motivation, and people management can improve results for individuals and teams.

This tutor-led course teaches professionals how to use AI-powered automation tools to assess workflows, design automation strategies, and improve efficiency and ROI.

This short course explains how teams develop over time, explores team behaviours and the Tuckman model, and introduces the role of leadership in team growth.

This course helps supervisors understand mental health at work, identify stress risks, and promote a healthier and more supportive workplace culture.

This course explores major social media platforms and explains how businesses can use them as marketing tools to build campaigns, promote successfully, and manage feedback.

This course introduces stress management by exploring the causes of workplace stress, how to recognise the signs, and practical ways to reduce its impact on wellbeing.

This short course gives learners an introduction to SMART objectives and how to write and identify them effectively in a workplace setting.

This course explains sexual harassment in the workplace, the legal protections in place, how allegations should be handled, and the importance of clear workplace policies.

This course introduces search engine optimisation and explains how businesses can use SEO to improve website visibility and drive more traffic online.

This course introduces the principles of project management and explores tools and techniques that help learners manage projects more effectively from start to finish.

This course covers the fundamentals of sales, including cold calling, face-to-face meetings, emotional selling, closing techniques, and managing negotiations effectively.

This course covers the key issues surrounding modern slavery in the UK, including trafficking, exploitation, vulnerability, and support available to victims through charities and organisations.

This short course provides practical tips for preparing for interviews, including how to approach common questions and present yourself effectively during the process.

This course helps learners create effective objectives by explaining SMART goals, common barriers to success, and practical techniques for setting clear and achievable targets.

This course helps learners improve their presentation skills by covering common mistakes, best practices, and practical techniques for delivering effective presentations.

This course explores common workplace problems, how to recognise and manage them professionally, and the role of communication, negotiation, and compromise in resolving issues.

This course covers the fundamentals of negotiation, including the key stages, practical techniques, and strategies needed to become a more effective negotiator.

This intermediate Excel course builds on existing knowledge, teaching learners how to clean data, create visualisations, and use spreadsheets more effectively for decision-making.

This beginner Excel course introduces core spreadsheet skills, helping learners organise, analyse, and work confidently with data using practical tools and techniques.

This expert-led virtual course develops advanced Excel skills, helping learners automate tasks, visualise data effectively, and build interactive dashboards for real-world reporting.

This course helps learners understand different types of absence, measure absence effectively, conduct return-to-work meetings, and apply appropriate absence management policies.

This course explains the key elements of successful occupational health and wellbeing management and how effective practices benefit both individuals and organisations.

This course explains how to run meetings effectively, covering planning, practical techniques, problem handling, decision-making approaches, and reflective learning.

This live tutor-led course provides a practical foundation in machine learning, covering data preprocessing, algorithms, model evaluation, and building your own ML model with guided support.

This course explains how LinkedIn can be used to identify key decision makers, build familiarity before outreach, and enhance business development activities.

This course gives staff working on licensed premises an overview of UK licensing law, key responsibilities, penalties for breaches, and age verification procedures.

This course introduces key leadership theories and techniques to help learners better understand leadership and improve their effectiveness in management roles.

This course explores emotional intelligence, how it differs from IQ, and how it can be used effectively in the workplace, including understanding emotions and managing them well.

This course introduces core leadership techniques and theories that help learners strengthen their leadership ability and become more effective in their role.

This course introduces generative AI, covering what it is, why it matters, how it has evolved, and how it creates new content across real-world applications.

This micro course explores the key elements of an effective Instagram marketing strategy, including how to use hashtags to increase visibility and reach.

This course explains how Instagram has become a powerful business tool and shows learners how to create, build, and optimise a professional business profile.

This course introduces AI prompt engineering, explaining its purpose, key components, optimisation techniques, evaluation methods, and future trends in the field.

This course introduces the fundamentals of artificial intelligence, including its history, core concepts, development process, real-world uses, ethical considerations, and future potential.

This course provides an overview of how to use Facebook to strengthen your business presence, improve engagement, and create effective advertising campaigns using key metrics.

This course provides a clear introduction to GDPR, covering compliance, lawful data processing, key roles, individual rights, privacy policies, and how to respond to data breaches.

This course explains how to recognise and respond to drug and alcohol misuse, including legal implications, types of substances, and workplace policies to protect employees and businesses.

This course prepares learners for management roles, covering leadership responsibilities, problem-solving, and conflict resolution in the workplace.

This course explores equality and diversity in the workplace, helping learners identify discrimination and promote fairness and inclusion.

This course explores ethical considerations in AI, including real-world case studies and strategies to identify and mitigate ethical risks in AI systems.

This course covers Facebook advertising basics, including designing ads, targeting audiences, and analysing campaign performance.

This course explains the importance of delegation, how to choose tasks and team members, overcome barriers, and apply effective delegation strategies in the workplace.

This course introduces key environmental issues, including climate change, waste management, and environmental laws, helping learners understand their responsibilities and environmental impact.

This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, share company vision, build strong teams and respond to feedback. It also covers performance management, motivation, and handling complaints and discipline effectively.

This course explains the fundamentals of effective teamwork, how to build strong teams, manage conflict within groups, and develop resilient team dynamics through different management styles.

This course provides a framework for managing employee conduct, covering investigations, suspensions, hearings, appeals, and how to maintain and improve workplace standards through disciplinary procedures.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course explains why cyber attacks and data breaches happen and provides practical advice on how to set up effective defences.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Unlock AI's full potential in our hands-on ChatGPT Masterclass. This virtual course covers how ChatGPT works, how to write effective prompts, and explores advanced tools like API integration and workflow automation. Apply what you learn by building your own ChatGPT-powered solution in a guided capstone project. You'll also explore best practices for ethical AI use. Perfect for anyone ready to make ChatGPT part of their everyday process.

The course will start by identifying the three main categories of reversing accidents and the crucial role of the banksman.You'll learn about the role of management in preventing these types of accidents particularly using Safe systems of work and PPE. You'll get an overview of legislation that applies to banksman activities and also the rules that apply to drivers so they can work safely together. Finally the course covers vehicle safety checks and the hand signals used by banksmen.

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Our Short Courses programme offers a wide range of specialist training designed to develop practical skills and improve safety across construction and related industries. Courses include plant operation, health and safety training, first aid, site safety awareness, and industry-recognised certifications such as CPCS, CSCS, and NRSWA. These flexible courses help learners gain essential qualifications to work safely and progress within the construction sector.

This Health and Safety Audits course provides an understanding of workplace safety responsibilities under key legislation such as the Health and Safety at Work Act 1974. Learners gain insight into auditing safety procedures, identifying risks, and ensuring compliance with industry standards and organisational health and safety systems. The course helps organisations maintain safe working environments and improve safety management practices.

This Site Management Safety Training Scheme (SMSTS) course provides managers, supervisors, and business owners with a thorough understanding of health, safety, welfare, and environmental responsibilities on construction sites. The CITB Site Safety Plus programme develops the knowledge required to manage site safety effectively and ensure legal compliance. The course can be completed over 37.5 hours, either as an intensive 5-day block or across five weeks.

This Site Supervisors’ Safety Training Scheme (SSSTS) course provides supervisors with the knowledge needed to manage health, safety, welfare, and environmental responsibilities on construction sites. The two-day CITB Site Safety Plus course helps learners understand legal duties and best practices for maintaining safe working environments. It is designed for individuals responsible for supervising teams and ensuring site safety compliance.

This Level 7 NVQ Diploma in Construction Senior Management provides a nationally recognised qualification for experienced professionals responsible for leading construction organisations and major projects. The course develops advanced leadership, strategic planning, and project management skills within the construction sector. Learners demonstrate their expertise through workplace assessment, covering areas such as team management, procurement, contracts, and financial control.

This Level 6 NVQ Diploma in Construction Site Management provides a nationally recognised qualification for professionals responsible for managing construction projects and site operations. The course develops advanced skills in leadership, project planning, health and safety management, and monitoring construction progress. Learners demonstrate their competence through workplace assessment across a range of specialist construction management pathways.

This Level 4 NVQ Diploma in Occupational Work Supervision is a nationally recognised qualification for experienced supervisors managing construction site operations. The course focuses on planning work activities, coordinating resources, maintaining health and safety systems, and monitoring project progress. Learners demonstrate their leadership and organisational skills through workplace assessment across a range of specialist construction pathways.

This Level 3 NVQ Diploma in Occupational Work Supervision provides a nationally recognised qualification for individuals supervising construction work activities on site. The course develops the skills needed to organise work operations, manage resources, maintain health and safety standards, and coordinate teams effectively. Learners demonstrate their competence through workplace assessment and a portfolio of evidence covering key supervisory responsibilities.

This Level 2 NVQ Diploma in Plant Operations provides a nationally recognised qualification for individuals operating plant machinery within the construction industry. Learners develop the skills required to operate various types of construction plant safely and effectively while following workplace health and safety practices. The qualification includes a range of specialist pathways such as excavating, transporting loads, lifting operations, and road or rail plant activities.

This Level 2 NVQ Diploma in Associated Industrial Services Occupations – Passive Fire Protection provides a nationally recognised qualification for individuals working in fire protection within the construction industry. Learners develop practical skills in installing fire-resistant systems such as fire stopping, cavity barriers, protective coatings, and fire-resisting structures. The course is assessed in the workplace, with candidates building a portfolio of evidence to demonstrate their competence in passive fire protection installations.

This Level 2 NVQ Diploma in Decorative Finishing and Industrial Painting provides a nationally recognised qualification for individuals working in painting and decorating within the construction industry. Learners develop practical skills in preparing surfaces, applying paint systems, and carrying out decorative finishing tasks while following safe working practices on site. The qualification is assessed in the workplace, with candidates building a portfolio of evidence to demonstrate their professional competence.

This Level 2 NVQ Diploma in Wood Occupations – Site Carpentry provides a nationally recognised qualification for individuals working in carpentry within the construction industry. Learners develop practical skills in installing first and second fix components, erecting structural carcassing, and safely operating woodworking equipment on site. The course is assessed in the workplace, with candidates building a portfolio of evidence to demonstrate their competence and professional skills.

This Level 2 NVQ Diploma in Interior Systems and Plastering provides a nationally recognised qualification for individuals working in dry lining or plastering within the construction industry. Learners develop practical skills in applying plaster finishes, installing plasterboard systems, and preparing surfaces while working safely on site. The course focuses on real workplace competence, with candidates building a portfolio of evidence to demonstrate their skills and knowledge. Plastering

This Level 2 NVQ Diploma in Trowel Occupations provides a nationally recognised qualification for individuals working in bricklaying and masonry within the construction industry. The course focuses on developing practical skills such as setting out, erecting masonry structures, and working safely on site while handling materials and resources. Learners build a portfolio of workplace evidence to demonstrate their competence across a range of construction tasks and specialist units.

This Streetworks Skills Bootcamp in Greater Lincolnshire provides the knowledge and practical training required to work safely on streetworks and highway projects. The course includes NRSWA accredited training for operatives and supervisors, alongside key health and safety qualifications such as Manual Handling, Asbestos Awareness, and First Aid. Designed to help learners upskill or enter the construction sector, the programme offers flexible, fully funded training with recognised industry certifications.

This Site Management Skills Bootcamp in East Midlands prepares learners for supervisory and management roles within the construction industry. The course includes the CITB accredited SMSTS qualification alongside essential health and safety training such as First Aid at Work and Mental Health First Aid. It is designed to help individuals upskill, change careers, or progress into site management positions through flexible, fully funded training.

This Site Management Skills Bootcamp in Greater Lincolnshire prepares learners for supervisory and management roles within the construction industry. The course includes the CITB accredited SMSTS qualification alongside essential health and safety training such as First Aid at Work and Mental Health First Aid. It is designed to help individuals upskill, change careers, or progress into site management positions through flexible, fully funded training.

This Level 2 NVQ in Cladding provides the practical knowledge and skills required to install and maintain roof sheeting and cladding systems used in modern construction. Learners will develop competence in preparing materials, installing cladding systems, and working safely on site while handling equipment and resources. The qualification includes pathways covering roof sheeting installations and specialised cladding or rainscreen systems used in building envelopes.

This Level 2 NVQ in Wall and Floor Tiling provides the practical skills required to prepare surfaces and install wall and floor tiles in construction and refurbishment projects. Learners will develop the ability to prepare backgrounds, apply tiling systems, and work safely while handling materials on site. The qualification focuses on real workplace competence and may also include installing under-tile electrical heating systems as part of specialist tiling work.

This Level 2 NVQ in Specialist Installation Occupations equips learners with the practical skills needed to install and maintain a range of specialist systems within construction and industrial environments. The qualification covers essential workplace practices including health and safety, productivity, and material handling. Learners can choose from several pathways such as roof lining systems, joint sealant application, industrial storage systems, and loading bay equipment installation or maintenance.

This Level 2 NVQ in Formwork provides the knowledge and practical skills required to fabricate, install, and remove timber and proprietary formwork systems used in construction. Learners will develop an understanding of safe working practices while preparing materials and erecting formwork structures on site. The qualification also includes optional units covering equipment operation and load movement, helping workers demonstrate competence in real workplace environments.

This Level 2 NVQ in Steel Fixing develops the practical skills needed to prepare, shape, and install reinforcement steel used in construction projects. Learners will gain experience working safely on site while handling materials, bending steel, and fixing reinforcement in position. The course focuses on real workplace practices and helps workers demonstrate competence in steel fixing operations within the construction industry.

This qualification covers the installation of insulation systems across a range of building applications, including external walls, roofs, floors, and cavities. Learners will develop the practical skills and knowledge required to install insulation safely and efficiently while following workplace health and safety standards. The course includes multiple specialist pathways such as external wall insulation, draught-proofing, and roof insulation. It is designed for individuals working in construction who want to gain recognised competency in insulation installation.